How to Look Up and Verify Door-to-Door Solicitors in Eagle Mountain

Eagle Mountain City requires all door-to-door solicitors to register, pass a background check, and carry a city-issued ID badge. This guide explains how to check a solicitor’s registration status and who to contact with questions.

1. Check the Active Solicitor List

Eagle Mountain City requires all door-to-door solicitors to register, submit an application, and hold an active permit before knocking on a single door. Each individual solicitor, not just the company, must be licensed. If a person is not on the current list, they are not permitted to solicit in Eagle Mountain.

Residents can view the current list of licensed companies and solicitors, updated regularly, on the Eagle Mountain City Business Licensing page.

2. Verify at Your Doorstep

Every registered solicitor is required to carry a certificate and wear a city-issued identification badge while working. The badge must include the solicitor’s name, a recent photograph, and the date the certificate expires.

Before interacting with anyone at your door:

• Ask to see their city ID badge. It should show their name, photo, and expiration date.
• Cross-check the name against the active list linked above.
• Post a “No Solicitation” sign if you prefer not to be approached at all. Under city code, this sign is legally binding. Anyone who solicits, or even knocks or rings the doorbell, at a home displaying one is in violation, regardless of whether they are registered.
• Ask them to leave if requested. Any solicitor asked to leave by a resident must depart immediately and peacefully.

3. Report Violations or Unlicensed Solicitors

If someone ignores a “No Solicitation” sign, cannot produce a valid badge, refuses to leave, or behaves aggressively, residents should report it right away.

• City Resident Portal: Report the issue directly through the Eagle Mountain City Resident Portal or contact the Neighborhood Improvement Department.
• Non-Emergency Dispatch: Eagle Mountain contracts with the Utah County Sheriff’s Office for law enforcement. To report a suspicious or unlicensed individual in your neighborhood, call the Non-Emergency Dispatch at (801) 798-5600.
• Emergencies: If there is an immediate threat to safety, call 911.

What the City Code Says

Under Eagle Mountain Municipal Code Chapter 5.25, Residential Solicitation:

• Solicitation without a valid certificate is prohibited.
• Registered solicitors must carry their certificate at all times while soliciting.
• Solicitors must immediately disclose their name, the business they represent, and the purpose of their visit.
• Solicitors may not use fraud, deception, or a fictitious name to gain access to a resident.
• Anyone who violates the chapter is guilty of a Class B misdemeanor, punishable by a fine of up to $1,000 and/or up to six months in jail.

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